S&OP Benchmarking Chapter Outline

• Introduction
• Content
• How to Use the Tool
• Ranking Your Processes
• Metrics and Benefits
• Education in Demand-based Supply

1. S&OP Process Itself
1. Focus
2. Orientation
3. Content
4. Timing
5. Attendance
6. Level of Detail
   
2. Demand Collaboration
1. Data Correlation
2. Managing Demand
3. Metrics
4. Future Planning
   
3. Functional Orchestration
1. Organization Structure
2. Information Flow
3. Integration/Communication
   
4. Inventory Management
1. Balance
2. Planner's Time
3. Orientation -- Push vs. Pull
4. Tools
5. Inventory Strategy
   
5. Production and Sourcing
1. Response Horizon
2. Performance to Schedule
3. Expediting
4. Communication With Suppliers
5. Production Network
6. Capacity Utilization
7. Throughput
8. Receiving accuracy
9. Inventory records accuracy