Business performance management requires metrics which reflect the customer value proposition. needs to be done by line managers.

We believe the measurement and thus management of business performance should be done by the line managers. The objective should be to accomplish a confluence of information and management. Traditional performance measurement practices prevent achieving this confluence by forcing data into pre-conceived aggregations and hierarchies which prevent full cause and effect assessment by an insightful manager.

We recommend a new business performance management tool from Salient called Margin Minder Max. On-Point can provide full implementation support.

Advantages of the business performance management tool, Margin Minder Max, are its speed and individual transaction level of granularity.

FEATURES	BENEFITS
Super fast data base -- 100's of pre-programmed metric relationships Cross references in Pull downs Continuous innovation enabled	Line managers will use it IT person is not required Easy to build Queries, no knowledge of SQL or Access required Special situations can be readily assessed

For additional information:

Consumer Durable - Case Study on use of a 13 week cash flow analysis to control cash.
We recommend the Salient Margin Minder Max product for advanced business performance management from www.Salient.com
The Juran Institute is a key player in business performance management
New methods for handling business performance management are described in our recent paper, Paper to the Institute of Business Forecasting