Situation

The company had implemented SAP but were not realizing any significant improvements in business process and performance. The company was heavily manufacturing oriented in a consumer products industry. Wal-Mart was not a respected business partner. Detroit was the key driver of product development.

Business Challenge

To develop an integrated business planning process which would engage Marketing, Sales and Operations in a robust new management venture that incorporated the financial planning aspects of the business.

Approach

The firm engaged Robert Burrows of On-Point to provide a workshop on integrated business planning and advanced S&OP. Extensive educational programs followed. A new management process was defined for full implementation and supported by strong CEO recognition. The implementation has proceeded and is complete in many business units after a two year journey.

Results

Significant improvement in Cash Flow generation. Major gains in market share. Becoming "Category Captain" at Wal-Mart. Receiving the "WOW" award for hard lines.